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New parking services director wants to hear from all constituents

Geary L. RobinsonGeary L. Robinson, right, is the new head for one of the busiest departments on campus – parking.

Robinson began working as the new Director of Parking and Transportation in December.

Robinson has 13 years of experience in parking and transportation, heading the parking services departments at Indianapolis University-Purdue University, Clemson University and Oklahoma State University.

He also is a Certified Administrator of Public Parking and was a consultant with Walker Parking Consultants.

Robinson earned a doctorate from Clemson University in Planning, Design and the Built Environment, with his research focus being in transportation planning and emergency preparedness.

Robinson came into the parking field after working eight years as a police officer in Oklahoma and Arkansas, reaching the rank of associate director at the University of Arkansas Police Department. While there, he was often engaged with the parking and transit operations. 

“What I found was that, with proper management techniques learned as a police manager, parking and transit operations could be user friendly,” he said.

But the parking department often has to hear complaints, which he has come to accept as part of his job.

“I listen first and react last,” Robinson said. “Individuals who take the time to offer a complaint deserved to be heard and understood. Often times I have found that constructive criticism can bring about proactive results to make an organization better. In taking the time to listen before I offer any comments, I make better decisions for the person I am visiting with, the department, the university and the community.”

Robinson said he was attracted to UNT for several reasons, including its close proximity to his family in Oklahoma City, as well as the urban location, size and mission and vision of UNT.

He hopes to work with constituency groups such as the Faculty Senate, Staff Council and Student Government Association to make sure his department’s services are seamless and available in a timely manner.

His main goal is to stay focused on UNT’s mission of being “deeply committed to advancing educational excellence" while participating in the educational process for its students. 

“Another goal of mine is to make sure all of our customers receive service with distinction and, together, we can do this,” he said. 

-    Jessica DeLeón, University Relations, Communications and Marketing

Posted on: Tue 22 January 2013

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